Manager, FP&A

About the role

The Manager, FP&A serves as a strategic finance partner for the US CXM portfolio, covering revenue forecasting, cost management, financial close operations and commercial P&L analysis. The role works closely with client management, commercial finance partners and practice leadership to keep financial projections and reporting consistent, accurate and forward-looking. It is a hybrid position in New York.

Key responsibilities

• Lead or support the monthly revenue forecast process, validating client billing forecasts, keeping data consistent across Salesforce and other systems, and challenging assumptions against contractual obligations
• Analyze labor and resource costs, including payroll, contractors and allocation models, and recommend ways to optimize cost efficiency and margin health
• Run monthly variance analysis on cost, revenue and actuals versus forecast and budget, and provide insights on profitability drivers and portfolio health
• Coordinate month-end close, ensuring timely accruals, accurate P&L and compliance, and resolve discrepancies with RRA and finance teams
• Act as a trusted advisor to revenue and operations leadership, presenting recommendations on growth, cost optimization and portfolio strategy
• Improve forecasting, close and cost management processes, and support systems integration (Workfront/D365)

Required profile

• Bachelor's degree in Finance, Accounting, Economics or a related field; MBA or CPA preferred
• 5+ years of progressive experience in financial analysis, forecasting, reporting and/or cost management
• 2+ years in a managerial or senior analytical role
• Agency or professional services experience strongly preferred

Required skills

• Advanced Excel (pivot tables, formulas, scenario modelling)
• Financial reporting visualization and BI tools such as Power BI or Tableau
• Experience with Salesforce, D365, Workfront or similar systems
• SharePoint and collaborative financial tools; AI tools preferred

What we offer

• Annual base salary range of $94,000 - $132,000, with eligibility for discretionary incentive compensation
• Career paths into Senior Manager or Director roles, specialization in key functions, and opportunities to lead cross-regional or global initiatives
• Hybrid work combining remote flexibility with regular in-person collaboration