Manager, Events & Brand Experiences

About the role

The Manager of Events & Brand Experiences will lead the creation, planning, and execution of signature events across Caruso’s portfolio. This position works as an in‑house events agency, supporting all departments and properties to enhance guest experiences and drive brand collaborations.

Key responsibilities

• Develop and manage Caruso Signature Events to increase foot traffic, capture new market share, and boost sales.
• Conceptualize and execute unique property events aligned with marketing and property initiatives.
• Maintain strong retailer and client relationships through effective account and event management.
• Coordinate all event elements, including client communications, vendor relations, site logistics, inventory, load‑ins and load‑outs.
• Oversee the Events Calendar covering signature, marketing, PR, and sponsorship events.
• Facilitate event debriefings, track ROI, and produce comprehensive recaps for stakeholders.
• Manage departmental admin tasks such as invoice processing, contract billing, and expense tracking.
• Support tenant‑driven events, including new tenant grand openings.

Required profile

• Minimum 5 years of experience in marketing, events planning, or special events.
• Proficiency in event production, logistics, and digital/PR/social media marketing.
• Strong creative, strategic, and client‑relationship abilities.
• Excellent leadership, multitasking, and time‑management skills.
• Collaborative team player with outstanding communication.

Required skills

• MS Office
• Adobe Photoshop
• CAD
• CRM/Salesforce (preferred)