Lead UX Designer

About the role

AT&T is hiring a Lead UX Designer for a full-time onsite position in Bothell, Washington, working five days per week. The designer creates high-performing customer experiences across web and mobile platforms, leads the design of complex customer journeys, contributes to enterprise design systems and partners cross-functionally on product strategy and digital transformation. No relocation is offered.

Key responsibilities

• Lead design across multiple products, journeys and initiatives while keeping the customer experience cohesive.
• Use AI-enabled design and prototyping tools (e.g., Figma Make, Loveable, Adobe Firefly, Claude Code) to speed ideation and build interactive prototypes.
• Collaborate with UX content writers, product managers, engineers and design system teams to turn customer needs into reusable components and patterns.
• Improve processes and style guides for consistent design and language across projects.
• Design production-ready component libraries in Figma, from atoms to complex organisms, that are accessible, flexible and documented.
• Mentor designers through reviews and knowledge sharing, and guide teams through UX approaches, ambiguity and competing priorities.
• Incorporate usability testing results into design decisions.

Required profile

• Bachelor's degree in UX design, HCI, visual communication or similar.
• Five+ years of related experience; in-house or agency experience is a plus.
• Portfolio showing structural design for customer journeys.
• Proven experience building and evolving enterprise-scale design systems, including component governance, documentation and accessibility standards.
• Ability to prompt, evaluate and refine AI-generated design concepts, and a plus for familiarity with conversational AI, generative AI and personalization patterns.
• Excellent communication skills and comfort presenting work.

Required skills

• Advanced Figma, including component architecture, library management and design tokens.
• Accessibility standards, responsive design and modern design tools.
• Workfront (or similar project management systems).

What we offer

• Annual salary of $143,800 to $215,800, depending on geography, experience and expertise.
• Medical, dental and vision coverage, 401(k) plan and tuition reimbursement.
• Paid time off and holidays, paid parental and caregiver leave, adoption reimbursement and disability benefits.
• Life insurance, EAP, wellness programs and employee discounts on AT&T products.