Lead Sales Associate – Retail (Cypress, TX)

About the role

Levi Strauss & Co. is seeking a Lead Sales Associate for its Houston Premium Outlets location in Cypress, TX. You will be the face of the brand, delivering exceptional service while upholding Levi’s heritage and style.

Key responsibilities

• Demonstrate deep knowledge of Levi’s history, product lines, and brand values.
• Provide outstanding customer service using the 3C’s: Connect, Consult, and Close.
• Achieve or exceed daily individual and store sales targets.
• Follow cash‑handling, security, safety, and loss‑prevention procedures.
• Support stock associates with merchandise replenishment, security tagging, and pricing.
• Participate in physical inventory counts and cycle counts.
• Maintain visual standards and overall store appearance.

Required profile

• Flexible schedule including evenings and weekends.
• Ability to lift up to 40 lb and remain on feet for long periods.
• Minimum 1 year of customer‑service experience (preferred).
• High school diploma or GED (preferred).
• Strong communication, interpersonal, and organizational skills.
• Ability to quickly learn new computer programs and POS systems.

What we offer

• 3 weeks paid time off in the first year, increasing to 4+ weeks.
• Immediate medical, dental, and vision coverage with free premiums for eligible employees.
• Paid volunteer hours and charity‑matching up to $2,000 per year.
• 50 % employee discount on Levi’s merchandise.
• 401(k) match of 125 % up to 6 % of contributions.
• Opportunities for advancement within Levi’s, Dockers, and beyond.