Installation Manager

About the role

California Closets, founded in 1978, designs custom storage solutions such as walk-in closets, entertainment centers, pantries and home offices. This company-owned location in Ronkonkoma is hiring an Installation Manager who leads a team of installers, ensures quality daily operations and uses designs and components to build, erect, install and repair custom storage systems with laminate wood, edge-banding, hardware and other materials, using hand and power tools.

Key responsibilities

• Manage the installation schedule, hire the right headcount and train and develop skilled and semi-skilled installers to fit custom storage systems in homes.
• Coach installers to follow standard installation practices and keep projects accurate and efficient with minimal errors.
• Drive change management so that all operational procedures are adopted safely and completely.
• Manage installation payroll daily and weekly to meet the labor budget.
• Monitor ordering of tools and supplies, control disbursements and purchasing, and assist with fleet management and vehicle maintenance.
• Use company CAD drawings and blueprints to install systems and train installers on proper techniques.
• Handle customer escalations about installation issues, property damage or missed quality expectations.
• Run the installation safety program, including safety modules, tools, PPE and a culture of safety.
• Lead the team through monthly meetings, monthly assessments, annual reviews, a formal training program for new hires and disciplinary actions when needed.
• Ensure compliance with cost control, waste reduction, quality, OSHA and safety standards.

Required profile

• Minimum 2-3 years of supervisory experience.
• High school diploma or GED; trade or vocational school experience desirable.
• Cabinetry or carpentry skills required.
• Valid driver's license and clean driving record.
• Able to walk, lift 50 pounds, climb stairs, kneel and work in indoor and outdoor conditions.
• Strong verbal and written communication skills.

Required skills

• Ability to read safety rules, operating and installation instructions and procedure manuals.
• Ability to operate machines, motor vehicles, hand tools and job-specific equipment.
• Computer skills: Outlook, Word, Excel and various operational platforms.

What we offer

• Medical, dental and vision health insurance.
• PTO days, paid holidays and sick days.
• 401K retirement plan with profit sharing.
• 40-hour week with overtime potential and promotional opportunities.