Inside Sales / Customer Service Representative
sunsrce · Abilene
Job description
About the role
The Inside Sales/Customer Service Representative will manage customer accounts, process orders, and provide technical solutions for industrial hose, gasket and piping products.
Key responsibilities
- Sell industrial hose, gasket and piping products while maintaining customer accounts.
- Take orders via phone and internet, enter them into the system and generate quotes.
- Estimate delivery dates based on production schedules and inventory.
- Prepare transaction reports and collaborate with account managers to keep records up‑to‑date.
- Investigate and resolve delivery issues to ensure customer satisfaction.
Required profile
- High school diploma or equivalent; associate degree preferred.
- Working knowledge of engineering principles, solid modeling, welding and fabrication.
- Ability to thrive in a fast‑paced, high‑volume environment using Microsoft Office tools.
- Familiarity with industrial hose, gasket and piping products.
Required skills
- SolidWorks
- Microsoft Word
- Microsoft Excel
- Industrial hose knowledge
- Gasket knowledge
- Piping knowledge
- Welding
- Fabrication
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Published 10 hours ago
Expires 1 month from now
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sunsrce
Abilene
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