Human Resources Business Partner Manager

About the role

The Human Resources Business Partner Manager will act as a strategic partner for The Landmark, a flagship luxury retail environment with over 300 employees. This role blends operational HR leadership with strategic influence to drive a high‑performance, people‑first culture.

Key responsibilities

• Serve as a trusted advisor to business leaders, aligning people strategies with commercial priorities, operational excellence, and client experience goals.
• Coach and influence leaders through performance management, change initiatives, and team effectiveness.
• Leverage people analytics and workforce insights to support strategic decision‑making and talent planning.
• Partner with Employee Relations on escalated matters, investigations, performance concerns, and policy interpretation.
• Promote psychological safety, respect, and professionalism across the organization.
• Champion an exceptional employee experience grounded in transparency, communication, recognition, development, and inclusion.

Required profile

• Strategic HR leader with experience supporting a large, complex workforce (300+ employees).
• Proven ability to influence and coach senior leaders in a fast‑paced, luxury retail environment.
• Strong analytical mindset, comfortable using people analytics and business trends for decision‑making.
• Demonstrated commitment to fostering an inclusive, high‑accountability culture.

Required skills