Healthcare Technical Consultant – Field Service (MO, IA, MT)

About the role

Launch your career as a Technical Consultant in our Hospital Patient Monitoring business, where you’ll build hands‑on expertise installing and supporting advanced patient monitoring solutions, partner with diverse teams and customers, and play a direct role in delivering reliable, high‑impact technology that improves patient care and outcomes.

Key responsibilities

• Deliver onsite and remote technical support, responding quickly to customer issues and minimizing disruption to clinical and operational workflows.
• Ensure reliable system performance by diagnosing and resolving system, network, and application issues using structured troubleshooting approaches.
• Support the full lifecycle of complex patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
• Troubleshoot and resolve technical challenges using approved tools, test equipment, and diagnostic methodologies, and implement sustainable solutions.
• Maintain accurate documentation of system configurations, troubleshooting activities, and support procedures.
• Collaborate with senior engineers, clinical partners, sales, and service teams to deliver high‑quality outcomes.

Required profile

• 2.5+ years of professional experience in IT services or related technical environments, preferably in a hospital‑based healthcare setting.
• Experience with patient monitoring, telemetry units, ventilators, and defibrillators is highly preferred.
• Foundational understanding of IT systems, networking concepts, and technical troubleshooting.
• Computer networking certification preferred (e.g., CompTIA Network+, CCNA).
• Associate degree in computer science, biomedical, engineering, or related field; Bachelor’s degree preferred.
• Willingness to travel up to 75% of the time across Missouri, Iowa and Montana, with occasional overnight stays.

Required skills

• Patient monitoring systems
• Telemetry units
• Ventilators
• Defibrillators
• IT networking
• Troubleshooting
• CompTIA Network+
• CCNA

What we offer

• Hourly pay range $29‑$45 in MO/IA and $30‑$47 in MN, plus overtime eligibility.
• Field service incentive bonus plans, on‑call pay, company fleet/car, training and advancement opportunities.
• Comprehensive Philips Total Rewards benefits: generous PTO, 401k with up to 7% match, HSA with company contribution, stock purchase plan, education reimbursement, and more.