Full-Cycle Account Executive (SMB)

About the role

Frontdesk is building AI workers that run customer operations across voice, text, email, and chat, starting with the property‑management industry. As the second Account Executive, you will own the entire sales cycle for SMB and lower mid‑market customers, helping the company scale its rapidly growing contract sizes.

Key responsibilities

• Generate and manage your own pipeline from prospecting to signed contract.
• Conduct cold outreach via calls, email, referrals, events, and creative outbound tactics.
• Run discovery calls, product demos, negotiations, and close deals ranging from $8K‑$25K ACV.
• Sell directly to owners, operators, and executive stakeholders and multi‑thread accounts.
• Consistently meet and exceed sales targets and bring customer feedback to product and engineering teams.
• Help shape messaging, sales processes, hiring standards, and team culture.

Required profile

• Proven track record of meeting or exceeding quota in B2B software sales.
• Comfortable generating your own pipeline without relying solely on inbound leads or SDRs.
• Strong cold‑calling, discovery, demo, negotiation, and closing abilities.

Required skills

• Excel

What we offer

• Real influence on building the sales organization as AE #2.
• No territorial restrictions – you can pursue any high‑value account.
• Opportunity to move from $8K‑$25K deals to larger mid‑market and enterprise accounts.
• Ability to shape playbooks and sales strategy from the ground up.