Front Desk Coordinator – Studio Experience Specialist

About the role

The Front Desk Coordinator (Studio Experience Specialist) at Peachy ensures every client enjoys a seamless, educational experience at our New York studio. Working closely with the Studio Manager and Clinical Providers, you will be the first point of contact and a key ambassador for our wrinkle‑prevention services.

Key responsibilities

• Greet clients, manage check‑in and check‑out processes, and answer questions about Peachy treatments.
• Collaborate with team members and Clinical Providers to deliver a best‑in‑class studio experience.
• Promote after‑care products and maintain accurate client schedules, including new and rescheduled appointments.
• Maintain studio opening and closing tasks, keep the environment clean, stocked, and presentable.
• Adhere to infection‑control standards, HIPAA privacy practices, and proper use of PPE.

Required profile

• Excellent communication skills, able to convey information clearly and listen attentively.
• Strong collaborator who works well across the organization.
• Tech‑savvy and able to quickly adopt new tools.
• Adaptable to a fast‑paced, changing environment.
• Embodies Peachy’s core values: Positive attitude, Raising the Bar, Trust, Client obsession, and embracing constraints.
• Experience in customer service, hospitality, high‑end retail, or wellness services.
• Flexibility to work multiple studio locations and occasional holiday availability.

Required skills