Forward Deployed Software Engineer

About the role

Deploy is an intelligence infrastructure platform giving developers and enterprises access to open source and proprietary AI models, with an optimized inference engine and models for content safety, deepfake detection, sponsorship intelligence and IP protection. The Forward Deployed Software Engineer acts as the main point of contact for enterprise customers, working with them to turn business and product ideas into engineering solutions, resolve technical issues and build full-scale integrations. The role works closely with Sales, Product, Engineering and Operations.

Key responsibilities

• Own the full end-to-end delivery of high-impact solutions for strategic partners
• Resolve urgent technical support tickets quickly and communicate proactively with key client stakeholders
• Solve complex problems through coding and implementation
• Work with product and engineering teams to influence priorities and shape the product roadmap
• Build and maintain internal documentation, playbooks and enablement content
• Help customers define success metrics, KPIs and adoption strategies, and track progress
• Represent the customer's voice internally and give feedback on product direction and features
• Monitor usage, adoption and engagement metrics to protect long-term retention
• Follow data maintenance best practices, adhere to information asset protection policies and report security or policy breaches

Required profile

• Bachelor's degree in computer science, mathematics, engineering, physics or a related technical field
• 1+ years of software engineering experience
• Prior experience supporting technical customers and iterating solutions in real time
• Excellent verbal and written communication, able to engage both business and technical audiences
• Able to handle multiple priorities in a fast-paced environment

Required skills

• Proficiency in Python, JavaScript/TypeScript or similar
• Deep understanding of software architecture and API integrations

What we offer

• Expected base salary of $120,000 - $200,000, varying with qualifications, skills, experience and location
• Stock options may be offered in addition to base pay