Firm Administrator

About the role

The Firm Administrator will serve as the operational right‑hand for BBA Law, ensuring smooth day‑to‑day functions and allowing firm leadership to focus on growth and client advocacy. This newly created position is central to improving efficiency across billing, compliance, and client intake processes.

Key responsibilities

• Billing and Financial Oversight: review time entries for accuracy, capture billable activities and expenses, prepare invoices and manage consistent accounts‑receivable follow‑up.
• Operational Compliance: monitor staff activity and matter workflows, identify and correct errors, missing information, or incomplete steps before they become larger issues.
• Lead and CRM Management: ensure leads are accurately captured, tracked and followed up promptly, maintain clean CRM data and suggest improvements to the intake process.
• Administrative Support: coordinate administrative priorities, support key workflows and guarantee important follow‑ups are completed.
• Process Development: create, document and maintain practical standard operating procedures (SOPs) to streamline firm operations.

Required profile

• Highly detail‑oriented with a proactive, problem‑solving mindset.
• Ability to work independently with minimal supervision.
• Strong organizational skills and accountability for delivering accurate results.
• Comfortable identifying and implementing process improvements.

Required skills

• CRM management

What we offer

• Opportunity to shape a critical operational role in a growing law firm.
• Collaborative environment focused on excellence and client service.