Financial Operations Manager – Remote Team Lead

About the role

We are seeking an experienced Accounting Manager to lead a remote team of client‑facing accountants in a part‑time capacity. This hands‑on role blends client service management with accounting expertise to deliver exceptional experiences for small‑business clients while maintaining a healthy work‑life balance.

Key responsibilities

• Demonstrate thorough understanding of professional accounting and bookkeeping practices while supporting the team in delivering exceptional client service.
• Oversee client onboarding for assigned engagements, ensuring adherence to defined processes.
• Build trusted advisor relationships with client executives, proactively identifying issues and delivering solutions.
• Implement Supporting Strategies’ technology toolbox across engagements to drive efficiency and client value.
• Partner with Talent Acquisition and the Managing Director to hire, interview, and onboard remote accountants.
• Orient, train, and coach newly assigned accountants, reviewing their work to maintain high‑quality service.
• Monitor team performance, conduct annual reviews, and ensure profitability and budget compliance.
• Serve as a resource for team members on client tasks and issue resolution.

Required profile

• Authorized to work in the United States.
• Bachelor’s degree in Accounting, Finance or a related field.
• 10+ years of accounting experience, preferably in a multi‑client environment serving small to mid‑size businesses.
• 4+ years of hands‑on management experience, including hiring, training and developing service‑oriented teams.
• Proficiency with QuickBooks or similar cloud‑based accounting software.
• Comfort with adopting new technology to solve problems.
• Commitment to follow established policies and procedures consistently.
• Passion for delighting clients and helping small businesses succeed.
• Ability to build strong remote team and client relationships based on trust and accountability.
• Dedicated distraction‑free workspace with reliable high‑speed internet.

Required skills

• QuickBooks
• Cloud‑based accounting software