Enterprise Account Manager (Remote, USA)

About the role

Own a defined book of TeamViewer's existing enterprise customers, managing accounts that generate $10K+ in annual recurring revenue. Drive retention and expansion while forecasting weekly in Salesforce.

Key responsibilities

• Manage up to 40 enterprise accounts, accountable for gross and net revenue retention and expansion.
• Build and maintain detailed account plans, including stakeholder maps, renewal timelines, and risk assessments.
• Run proactive renewals, negotiate commercial terms, and close expansion opportunities through consultative selling.
• Forecast weekly with accuracy and maintain CRM hygiene in Salesforce.
• Collaborate with Solution Engineers, Customer Success, partners, distributors, and resellers.

Required profile

• 3+ years in enterprise account management, renewals, or customer‑facing SaaS sales.
• Proven record of meeting retention and expansion targets.
• Strong commercial negotiation skills and ability to navigate procurement in mid‑size and large organizations.
• Excellent communication and presentation abilities, comfortable with executive stakeholders.
• Entrepreneurial attitude and ability to thrive in a high‑growth environment.

Required skills

• Salesforce CRM proficiency

What we offer

• Remote work in the USA with competitive base salary $80,000‑$100,000 USD annually.
• Stock‑based options, company bonus, and RSU program.
• Flexible PTO, paid holidays, 401(k) with employer match.
• Comprehensive health insurance with 100% employer‑paid medical coverage.
• Parental leave up to 12 weeks, life and disability insurance.
• Quarterly team‑building events, leadership luncheons, and All‑Hands meetings.