Engagement Lead - Temporary Worker

About the role

Dentsu's Customer Data Services (CDS) is hiring an Engagement Lead as a temporary, full-time, remote position in Maryland, USA, under the Merkle brand. The Engagement Lead is the primary client-facing owner, bridging strategic advisory, commercial stewardship and delivery execution, and owning the end-to-end client engagement. Depending on the assignment, the role may cover one or more ongoing client engagements, lead discrete project-based work, or do both.

Key responsibilities

• Own the end-to-end client engagement, showing up consultatively, owning the outcomes and creating genuine value for clients.
• Connect clients to the broader capabilities of Dentsu/Merkle.
• Lead value conversations and roadmap discussions without relying on a technical translator, using data as a lens for every client interaction.
• Be proactive, commercially minded and committed to continuous learning, including hands-on engagement with AI tools.

Required profile

• 6+ years of client delivery experience, including 2+ years in a senior client-facing role with commercial or delivery accountability.
• Client delivery experience within technology, data or martech services, and senior client-facing experience with commercial or delivery accountability.
• Experience leading cross-functional delivery teams (architects, engineers, business consultants).
• Ability to move between relationship management and execution-focused modes, across ongoing engagements and discrete projects.
• Bachelor's degree in a related field; advanced degree or relevant platform certifications a plus.

Required skills

• Conversant across data platforms and marketing technology, with executive-level fluency in at least one or two.
• Experience with cloud data warehouses (Snowflake, Databricks, BigQuery, Microsoft Fabric) and customer experience platforms (Adobe CX Enterprise, Salesforce Data Cloud, Marketing Cloud, Braze).
• Certifications in Adobe CX Enterprise, Salesforce Data Cloud Consultant, SnowPro or Databricks, and active participation in a vendor champion or community program, are preferred.
• Experience with agile delivery and modern data/martech engagement structures.
• Excellent written and verbal communication with analysts to C-suite, and strong critical thinking and problem-solving skills.

What we offer

• Hourly pay of $55.00 - $62.00, depending on experience, knowledge and skills.
• Paid holidays and safe and sick time for temporary employees in line with Dentsu policy.
• No other benefits or compensation.