EHR Administrator & Health Center Privacy Officer

About the role

The position combines responsibilities as an EHR Administrator overseeing Epic support and as a Health Center Privacy Officer ensuring HIPAA compliance and data security for the university's health centers.

Key responsibilities

• Maintain HIPAA Privacy and Security Officer certification and conduct annual risk assessments.
• Develop, update, and administer health center policies related to HIPAA, FERPA, and the 21st Century Cures Act.
• Oversee Epic user support, workflow design, reporting, and system optimization with OCHIN.
• Manage ticketing in Freshdesk, coordinate with OCHIN analysts, and supervise the Epic support team.
• Lead training for staff, faculty, and students on privacy regulations and Epic usage.
• Collect and validate data for reporting to agencies and grants, and produce billing and quality metric reports.

Required profile

• Bachelor’s degree required.
• At least five years of experience with electronic health records or practice management, including two years of adult learning/training.
• Minimum three years as an Epic support team member.
• Certification as a HIPAA Privacy and Security Expert (CHPSE) or equivalent within three months of hire.

Required skills

• Epic EHR system expertise.
• OCHIN platform knowledge.
• Freshdesk ticketing system.
• Microsoft Office Suite (Teams, Word, Excel, PowerPoint, SharePoint).
• Project management and reporting skills.

What we offer

• Hourly wage $35–$42.
• Retirement savings plan, dental, medical, vision, and disability insurance.
• Health savings and flexible spending accounts.
• Paid time off, 16 holidays including birthday, tuition assistance.
• 15% discount at NUNM Medicinary.