Economic Support Consultant Supervisor – RevMax

About the role

The Economic Support Consultant Supervisor leads the RevMax unit within the Division of Family & Children Services, overseeing Medicaid and Title IV‑E eligibility determinations for DFCS Regions 9 and 12. This position supervises a team of specialists, ensures accurate and timely processing, and supports audit readiness.

Key responsibilities

• Supervise 1 Program Assistant and 5 RevMax Specialists, monitoring work accuracy, timeliness, and compliance with IV‑E funding rules.
• Provide training, over‑the‑shoulder support, and coaching on Medicaid and Title IV‑E eligibility.
• Review IV‑E records for state and federal audit preparation and conduct minimum case action reviews.
• Prepare reports, manage personnel actions, and lead monthly team conferences.

Required profile

• Associate degree from an accredited institution plus four years of related experience, including at least one year in a supervisory or lead role.
• Alternatively, one year of experience at the lower‑level Economic Support Consultant (SSP052) position.
• Knowledge of the Title IV‑E program and experience in child welfare or related social services is preferred.

Required skills

• Proficiency with the SHINES system for eligibility processing.
• Experience using the Gateway system for case management.
• Ability to determine Medicaid eligibility accurately.
• Understanding of Title IV‑E eligibility requirements.

What we offer

• Comprehensive benefits package including 401(k) and 457 plans, 13 paid holidays, medical/dental/vision coverage, and life insurance.
• Telework opportunities, employee discount programs, and long/short‑term care options.