Director of Information Technology

About the role

ButterflyMX seeks a hands‑on Director of Information Technology to build and lead a modern, secure, AI‑enabled enterprise technology function for its distributed workforce. The role combines strategic vision with day‑to‑day problem solving, reporting to the CISO.

Key responsibilities

• Own the strategy, architecture, operation and continuous improvement of corporate IT, including identity and access management, endpoint management, hardware, SaaS applications and workplace technology.
• Design and implement AI‑driven automation for help‑desk intake, ticket routing, self‑service, documentation and operational monitoring.
• Build and manage the IAM program (SSO, MFA, SCIM, privileged access) and integrate platforms such as JumpCloud, Google Workspace and Workday.
• Oversee macOS and Windows endpoint management, MDM/UEM, encryption, EDR, patching and compliance.
• Maintain an inventory of enterprise applications, lead vendor negotiations, rationalise technology spend and ensure security, reliability and governance.

Required profile

• Proven record of materially improving quality, reliability, security or employee experience of an IT organization.
• Ownership mentality – notices problems, takes responsibility and persists until they are resolved.

Required skills

• SSO, MFA, SCIM
• JumpCloud (or equivalent identity platform)
• Google Workspace and Workday integrations
• macOS, Windows, MDM/UEM
• EDR, patch management, encryption
• AI‑enabled automation and intelligent ticket classification