Director, Americas Field Operations

About the role

We are seeking a Director of Americas Field Operations to own the regional strategy and execution across North and Latin America. Reporting to the VP of Revenue Operations, you will partner daily with sales and marketing leaders to ensure the plan lands effectively on the ground.

Key responsibilities

• Lead annual and last‑mile planning for the Americas, defining geo structure, headcount, territory design and quota allocation.
• Own the operating cadence – forecast roll‑ups, pipeline reviews, MBRs and QBRs – and set standards for defensible commitments.
• Partner with sales and marketing to drive demand, pipeline generation, conversion and expansion across the full funnel.
• Manage regional performance analytics, including attainment, productivity, pipeline generation and conversion diagnostics.
• Act as the operational owner, resolving broken processes, comp questions, system gaps or unclear numbers.
• Translate field signal into structured input for central teams and advocate for the region.
• Drive adoption of GTM systems, ensuring CRM hygiene, methodology discipline and tooling usage.

Required profile

• 10+ years in sales operations, field operations, revenue operations or GTM finance supporting multi‑segment organizations.
• Proven deep pipeline and forecast discipline with experience delivering regional numbers.
• Owner‑operator mindset with ability to build, run and fix end‑to‑end regional operations.
• Strong analytical skills, comfortable presenting to executives and challenging field leadership with data‑driven insights.
• Bachelor’s degree in a quantitative field; advanced degree or equivalent experience preferred.

Required skills

• SQL fluency.
• Hands‑on experience with ClickHouse, Hex, or comparable modern analytics stacks.
• Strong working knowledge of Salesforce.

What we offer

• Flexible, remote‑friendly work environment.
• Employer contributions toward healthcare.
• Equity through stock options.
• Flexible time off (US) or generous entitlement internationally.
• USD 500 home‑office setup allowance for remote employees.
• Global gatherings and off‑site events.
• Culture where every team member shapes the company.