Director, Account Management

About the role

The Director, Account Management leads Mastercard's Prepaid account management team in the U.S., driving growth across consumer, commercial and public‑sector prepaid programs. This senior, customer‑facing role combines strategic selling, relationship management and business development to maximize revenue and brand share.

Key responsibilities

• Develop and execute aggressive account sales plans aligned with Mastercard Prepaid strategy.
• Manage and grow assigned customer accounts, delivering strong long‑term relationships.
• Achieve net revenue targets for both existing and new business.
• Partner with the U.S. Prepaid product team to align go‑to‑market plans with account objectives.
• Maintain a robust sales pipeline using internal resources and market insights.
• Leverage data analytics and competitive insights to identify incremental revenue opportunities.
• Design and deliver tailored solutions that drive profitability for Mastercard and customers.
• Collaborate with customers on annual business plans and quarterly reviews.
• Lead contract negotiations in partnership with Finance and Legal.

Required profile

• Proven experience in strategic selling and account management at a senior level.
• Strong relationship‑building and business development capabilities.
• Ability to quantify opportunities, prioritize effectively and develop solution concepts.
• Excellent communication and negotiation skills with key decision‑makers.

Required skills