Delivery Trainer – Rural Super Rural (RSR)

About the role

Amazon’s Rural Super Rural (RSR) team is looking for self‑motivated Delivery Trainers to build a network of customer‑centric Delivery Associates in remote areas. You will mentor new drivers, lead classroom sessions and conduct hands‑on drive‑alongs to ensure safe, high‑quality, and productive last‑mile deliveries.

Key responsibilities

• Facilitate daily training classes for up to 30 participants, including in‑station sessions and on‑the‑road drive‑alongs.
• Partner with Delivery Service Partners, Operations Managers, Area Managers and Learning Teams to coordinate training activities.
• Establish and maintain a strong driver‑training culture within the delivery station.
• Develop and deliver training content covering safety, quality, and productivity standards.
• Adapt training methods to different learning styles and provide hands‑on demonstrations of best practices.
• Answer associate questions and research solutions when needed, embodying Amazon’s Leadership Principles.

Required profile

• Passion for mentoring and teaching large groups.
• Comfortable delivering hands‑on training and conducting drive‑alongs.
• Minimum age of 21 years.
• Valid state driver’s license and ability to obtain/maintain a Driver Qualification File (DQF) compliant with DOT regulations.
• Demonstrated commitment to safety, quality and Amazon’s Leadership Principles.

Required skills

What we offer

• Opportunity to shape the delivery experience in remote communities.
• Collaborative environment focused on customer obsession and continuous improvement.