Customer Return Representative - Part Time

About the role

Avis Budget Group is hiring immediately for a part-time Customer Return Representative at its airport locations in Lihue, Hawaii. The role is outdoors and helps customers complete their rental experience positively, while ensuring vehicles are accurately checked in and ready for the next rental. The position requires regular, on-site presence and cannot be done remotely.

Key responsibilities

• Greet customers returning rental vehicles
• Secure keys, record mileage, fuel levels and vehicle condition
• Check cars into the computer system
• Help ensure vehicles are processed efficiently and accurately
• Deliver professional, friendly customer service

Required profile

• Valid driver's license
• Basic computer skills (typing, data entry)
• Effective verbal communication and enjoyment of working with customers
• Willingness to work outdoors and flexibility to work all shifts
• Must be able to stand, walk or move around the rental lot, enter and exit vehicles for long periods, and drive a variety of vehicles
• Age 18 and legally authorized to work in the United States
• 6 months of retail or customer service experience is a bonus

What we offer

• $21 per hour, paid bi-weekly (weekly in New York and Puerto Rico); up to $2,000 referral bonus; shift premium may apply
• On-the-job training, paid time off, medical and dental insurance
• Flexible spending account up to $270 for public transport or parking, retirement benefits (401k)
• Employee discounts, including car rental and purchase discounts