Customer Operation Manager – M/F
Morgan & Mallet International · New York City
Job description
About the role
Join a prestigious Manhattan boutique as a Customer Operation Manager. This part‑time position focuses on driving operational efficiency and enhancing the overall customer experience within a luxury retail environment.
Key responsibilities
- Monitor and improve daily operational processes to ensure smooth store functioning.
- Coordinate with front‑line staff to deliver consistent, high‑quality service.
- Identify and resolve customer issues promptly, turning challenges into positive experiences.
- Analyze operational data to recommend improvements that boost efficiency.
Required profile
- Strong problem‑solving abilities.
- Passion for delivering top‑notch customer service.
- Comfort working in a fast‑paced, luxury retail setting.
Required skills
What we offer
- Competitive monthly salary of $2,900 (USD).
- Part‑time schedule in a prime Manhattan location.
- Opportunity to contribute to a respected boutique brand.
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Published 1 month ago
Expires 1 week from now
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Morgan & Mallet International
New York City
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