Customer Engineer IV – EPIC Center (Santa Clara)

About the role

Applied Materials is seeking a Customer Engineer IV to join the EPIC Center in Santa Clara. The role involves installing, maintaining, and upgrading semiconductor equipment while providing direct support to customers.

Key responsibilities

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques and digital analytics to troubleshoot issues.
• Collaborate with senior engineers and customers to understand roadmaps and business challenges.
• Train and mentor junior field service engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers.

Required profile

• Bachelor’s degree, military technical training, or 4‑7 years of semiconductor field service experience.
• Strong mechanical aptitude with knowledge of pneumatics, hydraulics, electronics, vacuum and thermodynamics.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Pneumatics
• Hydraulics
• Electronics
• Vacuum systems
• Thermodynamics
• Digital multimeter operation
• Digital analytics for troubleshooting

What we offer

• Competitive hourly rate of $51.50‑$71.00.
• Comprehensive benefits package and supportive work culture.