Consumer Business Analyst – Data Insights

About the role

Join DOCOMO PACIFIC as a Consumer Business Unit Data Analyst, turning consumer data into actionable insights that drive strategy and improve the customer experience across the island communities.

Key responsibilities

• Analyze consumer data, subscriber behavior and business trends to support strategic decision‑making.
• Develop diagnostic and predictive analyses to identify growth, retention and engagement opportunities.
• Create and maintain performance dashboards and reports covering revenue, subscriber base, campaign performance and brand trust.
• Support forecasting, financial modeling and pricing model development for handsets and products.
• Collaborate with Marketing, Product, Finance and other cross‑functional teams to communicate insights and monitor performance.

Required profile

• Analytical, curious and collaborative professional who thrives in a fast‑paced environment.
• Strong communication and presentation abilities, able to convey findings to diverse audiences.
• Self‑motivated with the ability to manage multiple priorities while maintaining attention to detail.

Required skills

• Proficiency with Microsoft Excel, SQL and Python.
• Experience in statistical analysis, data modeling and business intelligence concepts.
• Ability to develop reports, dashboards and forecasts.

What we offer

• Career growth with training and development opportunities.
• Community impact through outreach initiatives.
• Supportive team culture rooted in the spirit of Ina’fa’maolek.
• Competitive pay, health coverage, paid time off and other benefits.
• Pride of working for Guam’s most trusted telecom provider.