Communications Manager (North America)

About the role

We are seeking a dynamic, strategic storyteller to build and lead our integrated communications and influencer ecosystem across North America. In this high‑impact role you will sit at the intersection of public relations, social media and creator marketing, turning complex fintech narratives into culturally relevant, viral brand moments.

Key responsibilities

• Develop and execute omni‑channel storytelling and influencer strategies to boost brand velocity and awareness.
• Lead the North America creator program across social, podcasts and newsletters, securing partnerships with top‑tier creators.
• Craft and manage the regional social media presence, elevating executive profiles for maximum impact.
• Build deep relationships with Tier 1 business, tech and financial journalists to secure high‑visibility coverage.
• Design integrated campaigns that combine traditional PR with creator collaborations for product launches and corporate announcements.
• Drive analytics and reporting, using data to measure success and refine future PR strategies.
• Establish playbooks, workflows and tools for influencer sourcing, contract negotiation, compliance and brand safety.
• Serve as the primary point of contact for the North America agency, steering KPIs to meet commercial objectives.

Required profile

• 8‑10 years of combined corporate communications, public relations and influencer/digital marketing experience, preferably in high‑growth fintech or B2B SaaS.
• Established network of North American tech and business journalists, B2B creators, analysts and podcast platforms.
• Proven ability to secure and shape high‑impact media placements and creator partnerships.
• Excellent cross‑functional communication skills, comfortable briefing C‑suite executives and collaborating with digital creators.
• Self‑starting, resilient mindset with a track record of building programs from scratch in fast‑moving environments.