Client Advisor – Retail Sales Associate

About the role

Carl Friedrik is opening its first physical store in New York, marking a major step in its global retail expansion. As a Sales Associate you will join the founding in‑store team, representing a premium European travel brand to a highly informed customer base. The role is ideal for someone who thrives under pressure, values high standards, and wants to help shape a flagship retail experience.

Key responsibilities

• Deliver a consistently high standard of customer service and act as a credible brand ambassador.
• Drive sales through confident product knowledge, storytelling, upselling and cross‑selling.
• Build and nurture long‑term client relationships, supporting outreach and follow‑up.
• Maintain strong store standards in presentation, cleanliness and product care.
• Support stock handling and back‑of‑house organization to ensure efficient store operations.
• Process transactions accurately and work closely with the team to establish store culture and expectations.

Required profile

• Experienced retail professional with strong energy and presence on the shop floor.
• Confident engaging customers, comfortable selling premium products and motivated by results.
• Detail‑oriented, committed to high service standards and immaculate store presentation.
• Skilled at building long‑term client relationships and delivering thoughtful follow‑up.
• Reliable, commercially aware and eager to grow with the business.

What we offer

• Employee discount and additional company benefits.
• Commission‑based additional pay.
• Flexible scheduling, including weekends, with part‑time and full‑time options.
• Opportunity to contribute to a high‑profile store opening and grow within a fast‑expanding brand.