Child Support Services Agent 2 – State of Georgia

About the role

The Georgia Department of Human Services is seeking a Child Support Services Agent 2 to join its Division of Child Support Services in Dahlonega. This position supports the agency’s mission to strengthen families by establishing and enforcing child support obligations.

Key responsibilities

• Establish and enforce child support obligations for responsible parents.
• Coordinate child support activities with legal, judicial, and public organizations.
• Communicate with clients via telephone, email, and direct contact to ensure obligations are met.
• Manage a caseload to monitor compliance and collect payments.
• Perform additional professional duties as assigned by the supervisor.

Required profile

• Ability to establish and enforce child support orders under direct supervision.
• Strong communication skills for interacting with clients and partner agencies.
• Capacity to manage a caseload and meet deadlines.
• Willingness to collaborate with legal and judicial entities.

Required skills

What we offer

• Competitive salary of $42,901.10 per year.
• Comprehensive benefits package including medical, dental, vision, life insurance, and long/short‑term care.
• Retirement plans: 401(k) and 457 plan.
• 13 paid holidays, vacation and sick leave.
• Employee discount programs and unique training opportunities.
• Telework options where applicable.