Chief Operating Officer (COO)

About the role

The Chief Operating Officer will partner directly with the CEO to translate strategic vision into operational reality for a fast‑growing nonprofit serving court‑involved youth. Based at exalt’s New York headquarters, the COO will design and scale the organization’s infrastructure, processes, and platforms to support expansion into Syracuse and new programmatic initiatives.

Key responsibilities

• Collaborate with the CEO to define and prioritize operational goals aligned with the organization’s long‑term strategy.
• Develop and execute multi‑year operational plans, resource allocation models, and organizational design frameworks.
• Lead the creation of efficient, scalable processes and technology platforms that support program delivery and growth.
• Supervise the Director of Operations and work closely with senior leaders to ensure cross‑functional alignment and accountability.
• Represent operational interests in board meetings, external partnerships, and risk management discussions.

Required profile

• Seasoned senior leader with extensive experience in nonprofit or mission‑driven operations.
• Strategic thinker who can turn vision into actionable systems and structures.
• Proven track record of scaling organizations, managing change, and driving continuous improvement.
• Strong collaborative skills and ability to influence at executive and board levels.

Required skills

What we offer

• Opportunity to shape the future of a nationally recognized nonprofit.
• Competitive full‑time compensation and benefits.
• Dynamic, mission‑focused work environment with a supportive leadership team.