Cash Application Specialist

About the role

The Cash Application Specialist is responsible for transactional processing and data accuracy, including payment posting, reconciliation, and exception handling across multiple ERP systems. The role supports audit requests, month‑end close, and provides excellent customer service to internal stakeholders.

Key responsibilities

• Accurately apply customer payments to accounts in ERP systems, ensuring proper coding and documentation.
• Investigate and resolve unapplied cash, short payments, and discrepancies promptly.
• Assist with reconciliations, month‑end close reporting activities and meet deadlines.
• Respond to internal inquiries regarding payment status and application issues.
• Identify and implement process improvements to streamline cash application workflows.
• Perform additional duties as assigned by the Cash Application Supervisor.

Required profile

• Associate’s degree in Accounting, Business or equivalent experience (preferred).
• 0–2 years of AR/cash application or related experience.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Experience with ERP systems such as Oracle or Microsoft Dynamics.

Required skills

• Strong attention to detail and accuracy in data entry.
• Excellent organizational and time‑management abilities.
• Effective communication and customer‑service skills.
• Ability to work in a fast‑paced Global Business Services environment.