Cardiology Patient Navigator (Coordinator)

About the role

Our client is seeking a Cardiology Patient Navigator (Coordinator) to support a busy U.S.-based cardiology care team. The role focuses on patient communication, scheduling, care coordination, and clinical documentation, working remotely during U.S. Central business hours. Ideal candidates have a clinical background and experience in telephonic or remote care settings.

Key responsibilities

• Manage patient scheduling, reminders, and follow‑up workflows in EMR/EHR systems.
• Conduct telephonic or remote outreach to reinforce care instructions and coordinate next steps.
• Track testing schedules, appointments, and remote patient monitoring workflows for a caseload of 150+ patients.
• Coordinate with the clinical team to ensure continuity of care and escalate clinical concerns as needed.
• Maintain accurate clinical documentation, ensure HIPAA compliance, and support billing and insurance coordination.

Required profile

• Patient‑first attitude with strong phone communication skills.
• Comfortable managing a high‑volume, remote environment with 150+ patients.
• Self‑directed, proactive communicator who adapts to evolving tools and workflows.
• Bilingual English/Spanish proficiency (B2+).

Required skills

• Experience with EMR/EHR systems.
• Familiarity with remote patient monitoring platforms.
• Knowledge of medical billing and prior authorization processes.