Call Center Customer Service Representative
RLC · Wilmington
Job description
About the role
Join the Wilmington service center as a Call Center Customer Service Representative, working full‑time Monday‑Friday, 8:30 am‑6:00 pm. The position offers a starting wage of $18.00 per hour, one week of vacation after 90 days, and access to employee resort lodging.
Key responsibilities
- Answer inbound calls on a multi‑line telephone system and route them to the appropriate contacts.
- Enter data accurately and process driver paperwork.
- Assist dispatchers with routine tasks and provide general office support.
- Perform additional duties as requested by management.
Required profile
- Ability to multitask with a strong sense of urgency.
- Typing speed of at least 30 words per minute with accuracy.
- Dependable, well‑organized and computer literate.
- Excellent telephone etiquette and communication skills.
Required skills
- Computer literacy
- Typing (30 WPM)
What we offer
- Medical, dental and vision insurance.
- 401(k) retirement plan with company matching.
- Paid vacation, holidays and resort lodging at locations in Daytona Beach, FL; Big Bear Lake, CA; Pigeon Forge, TN; and Ocean Isle Beach, NC.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United States.
Salary: Customer Service Representative Based on 25 job offers in the United StatesSalaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 day ago
Expires 1 month from now
8 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
RLC
Wilmington