Banquet House Attendant

About the role

The Dalmar, a Tribute Portfolio Hotel in Fort Lauderdale, Florida, is hiring a Banquet House Attendant. The role sets up, breaks down and services meeting rooms in line with guest service and sustainability standards, with a possible career path to Banquet Server, Banquet Captain and Banquet Manager.

Key responsibilities

• Set up meeting rooms according to banquet event orders and documents so they meet guest expectations.
• Move heavy items such as staging, tables, chairs and dance floors safely from storage to rooms using proper equipment.
• Break down rooms after events and return items to storage neatly and organised.
• Maintain the cleaning schedule of meeting rooms and ballrooms so they stay presentable.
• Respond to guest requests for service changes and help with information requests about other parts of the hotel.
• Handle guest complaints personally or ask a supervisor for help.
• Follow safe work habits, wear protective equipment and follow MSDS and OSHA standards.
• Perform other duties asked by management.

Required profile

• High school diploma or equivalent preferred.
• Previous banquet set-up or customer service experience preferred.
• Ability to stand for long periods, walk, lift up to 50 pounds, bend, kneel and crouch.
• Schedule varies and includes alternate shifts, holidays and weekends.

What we offer

• $15.00 per hour, with full-time and part-time opportunities.
• Medical, dental and vision health insurance, paid time off and 401k with company match.
• Daily pay, basic life insurance and 24/7 access to a confidential work-life resource.
• Travel discounts, commuter transit and parking benefits, employee assistance program and referral bonus.