Apheresis Sr. Donor Technician

About the role

Ochsner is hiring an Apheresis Senior Donor Technician in New Orleans. The role oversees the daily operations of apheresis collections at both fixed centers and mobile sites, while also performing the duties of a Blood Bank Technician. The incumbent provides routine and emergent donor reaction care for apheresis and whole blood donors and ensures accurate, timely documentation and follow-up.

Key responsibilities

• Oversee daily apheresis collection operations at fixed centers and mobile sites
• Maintain strict donor, patient and employee confidentiality
• Monitor and evaluate the effectiveness of all apheresis collection processes
• Coordinate resources for mobile apheresis drives to ensure high customer satisfaction and quality products
• Perform Blood Bank Technician duties and provide routine and emergent donor reaction care
• Complete donor reaction documentation and follow-up actions accurately and promptly
• Stay current on federal, state and local laws, accreditation standards and regulatory requirements and comply with them

Required profile

• High school diploma or GED
• 2 years of apheresis experience with apheresis collections, or 2 years of venipuncture and/or donor experience plus successful completion of the Ochsner Apheresis Certificate Course
• BLS certification from the American Heart Association upon hire
• Class D driver's license with an excellent driving record, as company vehicles are operated
• Ability to work flexible schedules, including extended shifts and weekends, and to travel between facilities and mobile locations

Required skills

• Computer skills and dexterity for data entry and retrieval
• Proficiency with Windows-style applications and role-specific software
• Analytical skills to perform calculations and operate apheresis collection equipment, computers and printers
• Strong communication, interpersonal and decision-making skills