Administrative Specialist – Front Desk & Member Services

About the role

The Administrative Specialist supports Crossover Community Impact’s front‑desk operations, ensuring a welcoming and secure environment for members, students, and guests. Reporting to the Director of Operations, this role handles visitor screening, member services, and various administrative tasks during school hours.

Key responsibilities

• Screen visitors and enforce safety policies during school hours.
• Greet members, students, and guests professionally and answer or transfer phone calls.
• Check‑in members, enroll new members in the tracking system, and process dues and guest fees.
• Maintain a clean, organized front‑desk area and manage messages.
• Provide tours of the facility and promote CCI programs.
• Respond promptly to emergencies and apply CPR/AED/First Aid as needed.
• Participate in departmental meetings, trainings, and workshops.
• Record and report membership statistics and represent CCI in the community.

Required profile

• Resident of, or willing to relocate to, north Tulsa for full‑time work.
• Alignment with CCI’s mission, vision, and faith‑based values.
• Familiarity with the community served by CCI.
• Strong personal faith in Jesus Christ and membership in a like‑minded church.
• Highly motivated, well‑organized, detail‑oriented, and able to multitask in a fast‑paced environment.
• Excellent communication skills and ability to work both independently and collaboratively.
• Proficiency with relevant technology, including the membership tracking system.
• Physical ability to sit, stand, and guide visitors for extended periods.
• Current CPR/AED/First Aid certification.