Administrative & Customer Service Assistant – Remote Night Shift
ProfiConnect · Erevan
Job description
About the role
We are looking for a proactive Administrative and Customer Service Assistant to join our furniture repair company on a fully remote, night‑shift schedule. You will act as the main point of contact for warranty partners and customers, ensuring smooth communication and timely service.
Key responsibilities
- Answer inbound phone calls and schedule repair appointments.
- Complete and submit customer forms using our internal system.
- Respond to customer inquiries on Yelp, Angi, and Google Business.
- Coordinate with warranty partners to resolve service issues.
Required profile
- Fluent English with excellent written and verbal communication.
- Proven experience as an Administrative Assistant or Customer Service Specialist.
- Strong organizational abilities and capacity to multitask.
- Effective time‑management and prioritisation skills.
- Armenian and/or Russian language skills are a plus.
Required skills
- macOS operating system.
- Microsoft Office suite.
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Published 1 week ago
Expires 1 month from now
20 views · 0 interested
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ProfiConnect
Erevan
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