Administrative Associate

About the role

As our Administrative Associate, you will perform a variety of administrative tasks related to our service branch operations, including reporting, scheduling, and onboarding assistance. Your customer‑service mindset will ensure engaging interactions with internal and external stakeholders through phone calls, emails, or face‑to‑face visits.

Key responsibilities

• Prepare and maintain reports, schedules, and onboarding documentation for the Indianapolis branch.
• Serve as a primary point of contact for customers and partners, handling inquiries via phone, email, and in‑person meetings.
• Support the branch team with general office administration and coordination of service activities.

Required profile

• Minimum 2 years of office administration experience or 4 + years of related experience.
• Associate’s degree in a related field or equivalent practical experience.
• Proficiency with office management tools such as Microsoft Office Suite, SAP, and CRM systems.

Required skills

• Microsoft Office Suite
• SAP
• Customer Relationship Management (CRM) software

What we offer

• Competitive salary ranging from $49,900 to $65,520 annually.
• 401(k) employer match and additional retirement contributions.
• Medical, dental, vision, and prescription coverage.
• Paid time off, holidays, parental leave, and flexible work arrangements.