Administrative Assistant I – Program Attorney Support

About the role

This full‑time Administrative Assistant I will provide comprehensive support to the Program Attorney and the Citizenship Department, ensuring smooth daily operations and high‑quality service for members.

Key responsibilities

• Manage complex calendars, appointments, meetings and conference logistics, resolving scheduling conflicts.
• Serve as the primary point of contact for members, handling calls, inquiries and correspondence with discretion.
• Register and assist members seeking citizenship or immigration services, both in person and by phone.
• Prepare, proofread and distribute departmental correspondence, reports and certified mail.
• Generate reports and perform accurate data entry.
• Maintain departmental records and the Document Management System, ensuring compliance.
• Process departmental mail and keep electronic and hard‑copy filing systems organized.
• Support outreach events by preparing materials and assisting with logistics.
• Complete special projects and additional duties assigned by management.

Required profile

• High School Diploma or GED required; college degree preferred.
• Minimum one year of administrative assistant experience in a fast‑paced office.
• Strong written, verbal and interpersonal communication skills.
• Ability to work evenings and weekends as needed; bilingual preferred.

Required skills

• Proficiency with Microsoft Excel.
• Proficiency with Microsoft Word.
• Proficiency with Microsoft PowerPoint.
• Proficiency with Microsoft Outlook.
• General Microsoft Office Suite competency.