Account Manager – SaaS Growth (US)

About the role

Silktide is looking for a commercially ambitious Account Manager to grow its existing customer base in the United States. You will identify where new and existing products solve real customer problems and own the sales process from the first conversation through to close.

Key responsibilities

• Build and manage a pipeline of expansion opportunities across existing accounts, focusing on new product value.
• Conduct consultative selling by understanding customer goals, uncovering challenges, and recommending appropriate solutions.
• Own the commercial process end‑to‑end, including proposal, negotiation and closing.
• Collaborate with Customer Success Managers to map stakeholders, identify growth opportunities and develop account plans.
• Partner with Marketing to design targeted campaigns, shape messaging and convert engagement into qualified opportunities.

Required profile

• Legal right to work in the United States without sponsorship and ability to commute to Austin three days a week.
• Strong commercial mindset with a proactive, consultative sales approach.
• Experience in account management, sales or another revenue‑generating role, preferably in SaaS or technology.
• Ability to navigate large organisations, build stakeholder relationships and discuss value, budgets and commercial decisions.
• Motivated by targets and comfortable owning opportunities from discovery to close.

What we offer

• Base salary $90,000‑$100,000 plus OTE $104,000‑$120,000.
• Hybrid work model – three days onsite in Austin, the rest remote.
• New MacBook, 20 days paid vacation plus public holidays, private health, dental and vision insurance, wellness allowance.
• Company‑sponsored pension, enhanced parental leave, casual dress code and flexible schedule.
• Weekly paid lunches, monthly company outings and a fast‑growing, profitable SaaS environment.