Account Manager – Partnerships (Remote)

About the role

CardFlight is looking for an Account Manager to join its Partnerships team. You will work remotely with a focus on growing the reseller channel, deepening existing partner relationships and building new ones to help small businesses accept electronic payments.

Key responsibilities

• Manage and develop strategies to increase revenue from existing and new clients through upselling and cross‑selling.
• Identify, target, and secure new business opportunities to resell our product offering.
• Discover and sell to new channel partners interested in selling SwipeSimple.
• Solution‑sell by understanding customer pain points and presenting tailored software solutions.
• Own and manage project plans for client implementations or major product introductions.
• Address, resolve, and record any customer issues related to product usage, technical support, merchant onboarding, and overall account satisfaction.
• Travel for onsite client meetings, trade shows, and industry events as needed.
• Build and maintain senior‑level relationships within key partner and customer organizations.
• Maintain customer relationship management systems.
• Collaborate cross‑functionally to identify customer trends and feature requests.

Required profile

• 5+ years of account management experience in the merchant acquiring and payments industry.
• Proven ability to develop and execute sales strategies that drive revenue through upselling and cross‑selling.
• Strong organizational skills with the ability to balance multiple deliverables and meet deadlines.
• Executive presence and excellent oral and written communication skills for senior leadership and partner executives.
• Ability to influence internal and external decision‑makers to achieve results.
• Experience communicating with external clients and internal teams to ensure commitments and deliverables are met.
• Capability to develop a high level of technical product understanding of CardFlight’s solutions.

What we offer

• Location‑neutral remote work environment with equipment stipend.
• Flexible paid time off and employee engagement activities.
• Learning and development culture.
• Comprehensive health benefits.
• Competitive compensation: base salary $70,000–$85,000, commission $20,000–$45,000, annual bonus $5,000, and stock options.
• Remote flexibility and autonomy.
• Equal‑opportunity employer that values diversity.