Spares Field Demand Planner

About the role

KLA's Spares Supply Chain Management team is looking for a Spares Field Demand Planner in Ann Arbor, Michigan. The role is a single point of contact for regional counterparts on the Spares Demand Planning team, managing communication between customer regions and internal planners and driving spares delivery performance across the region.

Key responsibilities

• Manage communications and messaging between customer regions and internal planning counterparts.
• Drive spares delivery performance by reviewing stocking levels, replenishments, field demand behavior and upcoming ramps.
• Translate regional and customer requests into problem statements for review with HQ, and monitor and report fill rate performance versus targets and planned versus actual inventory.
• Perform miss analysis and drive cross-functional actions affecting current and future fill rate.
• Assess spare part plans to ensure coverage meets requirements, and conduct ramp readiness reviews for spares support.
• Collaborate with stakeholders to improve customer experience and educate internal stakeholders on metrics, planning methods and entitlements.
• Communicate clearly and promptly on developing issues and keep leadership informed of customer impact and recovery progress.

Required profile

• Minimum of 5 years of related experience with a bachelor's degree, or 3 years with a master's degree, or equivalent experience.
• Bachelor's degree, preferably in Business, Supply Chain Management, Logistics or Data Analytics.
• Ability to work on cross-functional teams across multiple locations and time zones, handle ambiguity and work on multiple projects in parallel.

Required skills

• High proficiency in MS Excel.
• SQL is a plus.
• Preferred: experience with trade and compliance regulations, S&OP processes and inventory planning.

What we offer

• Base pay range of $77,800 to $132,300 annually, depending on role, level and location.
• Possible performance incentives and benefits such as medical, dental, vision, life insurance, 401(k) with company match, ESPP, tuition reimbursement, EAP, paid time off and family care leave.