Solutions Engineer – San Francisco

About the role

Rox is building an AI‑native revenue operating system for modern go‑to‑market teams. As a Solutions Engineer you will be embedded in live deals, running technical discovery, designing integrations, and delivering demos that show how Rox fits into a customer’s data and GTM environment.

Key responsibilities

• Become a product expert quickly, mastering Rox’s architecture, use cases, and customer workflows.
• Partner closely with Sales to run high‑impact technical demos and support deals from first call through close.
• Design and explain integrations across data warehouses, CRMs, AI agents, and modern GTM tooling.
• Lead technical discovery conversations that surface real customer problems and translate feedback into actionable insights for Product and Engineering.
• Improve demo narratives, technical positioning, and sales enablement to raise the overall quality of the sales process.
• Help onboard and train new Solutions Engineers as the team expands.

Required profile

• Strong technical aptitude with the ability to dive deep and simplify complex concepts.
• Customer‑obsessed mindset and passion for delivering clear value.
• Collaborative attitude, comfortable working at the intersection of Sales, Product, and Engineering.
• Experience in fast‑moving SaaS or GTM environments, preferably in a Series A startup.

Required skills

• Data warehouse integration
• CRM integration
• AI agent integration
• Modern GTM tooling