Service Supervisor – Boston

About the role

The Service Supervisor ensures that all interior and exterior building areas, grounds, amenities, and common spaces meet Greystar’s standards for cleanliness, safety, appearance, and functionality. This full‑time position is based in Boston, Massachusetts.

Key responsibilities

• Respond to resident service requests and complete work orders, diagnosing defects and performing repairs in line with company policies, safety standards, and code requirements.
• Conduct routine upkeep of the community, including mechanical and technical tasks.
• Oversee the “make‑ready” process for vacant apartments: perform pre‑move‑out inspections, create punch lists, schedule vendors and contractors, and procure necessary supplies.
• Coordinate with external vendors and contractors to ensure timely completion of maintenance projects.

Required profile

• Experience performing technical and mechanical maintenance in a residential or commercial setting.
• Ability to interpret work orders, diagnose issues, and execute repairs safely.
• Familiarity with building codes, safety regulations, and Greystar’s maintenance procedures.
• Strong organizational skills for managing multiple tasks and vendor relationships.

Required skills

• Technical and mechanical repair
• Building code compliance
• Vendor coordination

What we offer

• Competitive compensation package
• Opportunities for professional growth within a global real‑estate leader
• Comprehensive benefits