Senior Associate - Client Analytics Services

About the role

Crossix sits at the intersection of big data, innovative technology, media, and life sciences. We are looking for an experienced analyst to join our Client Analytics Services team. As a Senior Associate, you will bridge our industry‑specific product with customers’ strategic goals, delivering clear, actionable value.

Key responsibilities

• Drive Execution: Manage the day‑to‑day flow of customer success, from initial post‑sale setup through the renewal cycle.
• Lead Customer Meetings: Serve as a reliable point of contact for agency and customer teams, comfortably leading meetings and presenting findings independently.
• Data Storytelling: Leverage the Crossix Measurement Suite to interpret data and build clear, actionable narratives that inform marketing decisions and highlight product value.
• Project Management: Oversee delivery timelines and milestones, providing clear feedback to internal teams to ensure high‑quality, on‑time deliveries.
• Collaborative Problem Solving: Use critical thinking and cross‑functional collaboration to troubleshoot complex results and answer the customer’s core business questions.

Required profile

• 3+ years in an analytical and customer‑facing role.
• Proven ability to support customer relationships and communicate with external partners.
• Experience working with data and navigating problems using data.
• Strong critical thinking skills and ability to troubleshoot complex results.
• Exceptional organizational skills and rigorous attention to detail.
• Willingness to travel to key customer meetings.

Required skills

• Crossix Measurement Suite.
• Marketing analytics experience.
• Life sciences industry knowledge.

What we offer

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company‑paid holidays.
• Retirement programs.
• 1% charitable giving program.
• Base salary $85,000 – $120,000, with potential variable bonus and stock awards.