Security Officer

About the role

21c Museum Hotels, which combines a contemporary art museum, a boutique hotel and a chef-driven restaurant, is hiring a Security Officer in Louisville, Kentucky. The officer reports to the Front Office Manager and handles security problems, issues, concerns and emergency situations in line with policies, procedures and regulations to protect the hotel's assets, guests and employees.

Key responsibilities

• Patrol all areas of the hotel property, including the outside parking area, and report and handle unusual circumstances, safety violations, theft, destruction and suspicious persons, escorting them off property if necessary.
• Keep a daily security log documenting theft, accidents and safety violations, and complete forms for property loss or personal injury.
• Stay up to date with disaster and emergency policies and procedures, and respond immediately to alarms or calls for help, notifying the appropriate authorities.
• Investigate security incidents and enforce the hotel's No Solicitation Policy while respecting the museum's open door policy.
• Escort and witness cash handling as needed, and attend quarterly night shift meetings with the Night Manager, Auditor, Rooms Manager and General Manager.
• Use a portable radio, telephone, computer and copier, and perform other duties assigned by the supervisor.

Required profile

• Minimum two years of prior experience in loss prevention.
• High school education or equivalent experience.
• Ability to recognize drug and alcohol abuse, and excellent hearing, speech, vision and literacy to communicate with guests and staff, use a radio and complete reports.
• Must pass a background check.
• Physical ability to lift, push, pull and carry people or equipment in emergencies, move around the building 100% of the time, use stairs during fire alarms and work indoors about 85% of an 8-hour day.