Part-Time Virtual Assistant / Cold Caller

About the role

A growing US home and property inspection business is hiring a part-time Virtual Assistant / Cold Caller through its recruiter partner. The role is remote and dedicated, working about 4 hours per day, Monday to Friday, split between inbound customer support and outbound outreach to real estate agents. Candidates must live in Latin America and apply in English; a short Loom video presentation is optional but gives priority.

Key responsibilities

• Inbound calls and scheduling (about 2 hours per day): answer the dedicated office line, book, confirm and reschedule inspections in the scheduling software, answer questions on services, pricing and availability, and log calls and client details in the CRM.
• Outbound agent outreach (about 2 hours per day): call local real estate agents to introduce the inspection service, build relationships and turn them into referral partners, track call outcomes and follow-ups in the CRM, and flag warm leads and booking opportunities to the business owners.

Required profile

• Prior experience in phone-based customer service or admin support.
• Proven comfort with cold calling, appointment setting or outbound outreach.
• Fluent spoken and written English.
• Highly organized, reliable and able to work independently using written SOPs.
• Previous experience in real estate, property management or home services is a plus.

What we offer

• All tools provided and configured on day one: a dedicated business phone line, scheduling and reporting software, a CRM, and Google Workspace.
• Part-time dedicated engagement of 4 hours per day, Monday to Friday, remote.
• Independent contractor status with a competitive monthly fee.