Office Manager

About the role

The Office Manager will oversee the day‑to‑day operations of Cerity Partners' Century City office, creating a professional, organized, and welcoming environment for both staff and clients. This position acts as the central hub for facilities, vendor, technology coordination, and general administrative support across multiple teams.

Key responsibilities

• Provide administrative and operational support to several teams, balancing differing priorities.
• Manage office and conference‑room calendars, coordinate Zoom meetings, and ensure room availability.
• Handle building access, parking arrangements, and incoming/outgoing shipments.
• Serve as first point of contact for office issues, troubleshooting basic technology problems and liaising with IT or vendors.
• Order, organize, and maintain office and kitchen supplies; keep common areas clean.
• Plan staff outings, firm marketing events, and client‑facing hospitality.
• Bind books, scan documents to Box, and manage shredding/recycling.
• Greet clients, provide refreshments, and arrange meals for meetings.
• Order client gifts for holidays and life events.
• Maintain Salesforce data hygiene and perform routine updates.

Required profile

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• 2+ years of office management, administrative, or executive support experience.
• Strong organizational, time‑management, and multitasking abilities.
• Excellent verbal and written communication skills.
• Sound judgment and discretion when handling confidential information.
• Ability to lift up to 25 lb and sit/stand at a desk for extended periods.

Required skills

• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Experience using Salesforce for data entry and maintenance.
• Basic troubleshooting of office technology (Wi‑Fi, printers, etc.).