Leasing Professional – Community Marketing & Retention

About the role

The Leasing Professional coordinates marketing, leasing, and renewal activities for a residential community. The role drives occupancy, revenue, and resident retention by guiding prospects through the leasing process and supporting existing residents throughout their lease term.

Key responsibilities

• Conduct tours, qualify prospects, process applications, perform credit and background checks, and prepare lease packages.
• Inspect units before move‑in, ensure they are ready, and coordinate any maintenance needs.
• Monitor market trends, develop short‑ and long‑term marketing plans, and manage concessions and specials.
• Execute marketing initiatives such as resident referral programs, employer outreach, and online advertising on platforms like Craigslist and Facebook.
• Use property management software (OneSite, Yardi) to track availability, record traffic, and manage resident data.
• Maintain show units and marketing corridors to company standards, coordinating with maintenance as needed.
• Follow up with prospects and residents via email, calls, and thank‑you notes to ensure satisfaction and secure lease renewals.
• Respond promptly to resident and owner concerns, escalating issues when necessary.

Required profile

• Valid state licenses or certifications as required and a driver’s license for operating a golf cart.
• Physical ability to stand, walk, lift up to 25 lb independently (50 lb with assistance), and work in all weather conditions.
• Flexibility to work evenings, weekends, holidays and be on‑call as needed.

Required skills

• Proficiency with property management software such as OneSite and Yardi.
• Experience using internet marketing tools including Craigslist, Facebook, and email platforms.

What we offer

• Competitive hourly wage $18–$21 with potential bonus programs.
• Comprehensive medical, dental, vision, and life insurance benefits.
• Generous paid time off, including vacation, sick days, holidays, and a birthday day off after one year.
• On‑site housing discounts, 6‑week paid sabbatical after 10 years, 401(k) match up to 6%, parental leave, and fertility benefit reimbursement.