Geothermal HVAC Service Manager
Building Ventures · Service
Job description
About the role
Dandelion Energy is looking for an experienced HVAC field service professional to lead technical support for its Mountain West geothermal operations. Reporting to the Head of Technical Support, you will partner with trade partners, builders, and internal teams to ensure geothermal heat pump systems are installed, commissioned, and serviced to Dandelion standards.
Key responsibilities
- Provide technical support and field troubleshooting for trade and builder partners across the Mountain West, handling phone, text, email, and on‑site escalations.
- Diagnose full system components including heat pump refrigerant circuits, controls, fault codes, flow centers, circulators, ground loop performance, air‑side distribution, auxiliary heat, and electrical systems.
- Distinguish geothermal‑specific conditions from conventional HVAC faults and document root causes for every escalation.
- Support commissioning, startup verification, and quality inspections to catch installation issues early.
- Escalate genuine product issues to Engineering and OEM technical support and own the resolution process.
- Deliver hands‑on and classroom training to trade‑partner installers, service technicians, and owners on equipment, installation standards, commissioning, and diagnostics.
- Onboard new trade and builder partners, quickly bringing crews to competence on Dandelion’s equipment.
- Conduct job‑site ride‑alongs and coaching to provide high‑leverage, on‑the‑job training.
Required profile
- Proven experience in HVAC field service, preferably with geothermal heat pump systems.
- Strong ability to train and enable trade‑partner technicians and builders.
- Excellent problem‑solving skills and a customer‑focused mindset.
- Willingness to travel up to 20% of the time, including occasional overnight trips.
Required skills
- Geothermal heat pump systems
- HVAC field diagnostics
- Heat pump refrigerant circuit troubleshooting
- Controls and fault‑code interpretation
- Ground loop performance analysis
- Air‑side distribution setup
- Electrical system troubleshooting
- Warranty evaluation
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United States.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 4 weeks ago
Expires 4 weeks from now
38 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Building Ventures
Service
Related job offers
-
HVAC Service Manager – Operations & Dispatch Lead
College of St. Joseph the Worker Service -
Yacht Rigger & Hardware Installer
Gold Coast Yachts, Inc. Christiansted -
Structural Assistant Project Manager
Americaribe LLC Saint-Thomas -
HVAC Journeyman – Gilcrease Campus
The University of Tulsa Tulsa -
Stationary Engineer III – Gilcrease Plant
The University of Tulsa Tulsa