Forward Deployed Infrastructure Engineer

About the role

As a Forward Deployed Infrastructure Engineer at Sierra, you will own the end‑to‑end lifecycle of customer deployments and help shape how the company’s AI platform is rolled out across enterprise environments. You will work directly with large‑scale customers to design, deploy, upgrade and operate the platform while ensuring security, compliance and operational excellence.

Key responsibilities

• Design and implement deployment architectures, including VPC configuration, permissioning, networking and infrastructure provisioning.
• Manage the full infrastructure lifecycle for critical customers: initial rollout, upgrades, scaling and incident support.
• Develop and maintain runbooks, upgrade procedures and automation tooling to make operations repeatable.
• Partner with engineering, sales and customer‑success teams to translate requirements into concrete deployment plans.

Required profile

• 4+ years of experience in infrastructure, DevOps, platform engineering or solutions architecture, with a focus on customer‑facing deployments.
• Deep experience with AWS services, Terraform and cloud networking (VPC, IAM, DNS, load balancing).
• Proven ability to navigate security reviews, compliance requirements and change‑management processes in enterprise environments.
• Degree in Computer Science or equivalent professional experience.

Required skills

• AWS
• Terraform
• Kubernetes (container orchestration)
• VPC, IAM, DNS, load balancing
• Go
• GraphQL
• LLM infrastructure
• Prometheus, Grafana, Datadog
• CI/CD pipeline design
• Deployment automation

What we offer

• Unlimited paid time off and flexible work environment.
• Medical, dental and vision coverage for you and your family.
• Life insurance, disability, retirement plan and equity participation.
• Parental, fertility and family‑building benefits.
• Discretionary stipend, free snacks, coffee and even alphorn lessons.